Under legal advice outlined by the FSB, we operate a code of ‘Zero Tolerance’.
We exercise the right to refuse service to anyone displaying ill behaviour towards staff or other customers.
We deem ill behaviour to be violence of any kind, abuse of any kind ( but particularly physical, verbal, sexist and racist), Aggression, Insults and general bad attitudes.
We work hard to uphold a polite, professional, warm and friendly environment and pride ourselves on customer experience and as such we will not tolerate any of the above behaviours.
Such behaviours will result in loss of deposit, you will be asked to leave or ejected from the property, and in extreme circumstances we will not hesitate to call local officials, and possible refusal of future service.