It’s extremely rare that I’d ever have to cancel on someone, but things do happen, I have a child after all!
In the rre circumstances when I may have to cancel your appointment, every effort will be made to get hold of you and I’ll try all possible means!
Your deposit will not be affected, and I will try to arrange a new appointment with you as soon as possible that’s mutually agreeable.
If for some reason we are not able to re-arrange your appointment, or if you cannot wait for another date, I will of course return your deposit in full.